Work Experience
Cyberjournal , Remote
Founder, April 2022 to Present
Founded Cyberjournal, a 28,000-user-strong and growing application
that serves as a personal knowledge system and collaborative
workspace.
Trained a proprietary large language model (LLM) to deliver
helpful and friendly responses and integrated it with core
features.
Successfully managed all aspects of product development, including
customer support, documentation, sales, social media, and feature
implementation.
Branding Brand , Remote
Software Engineering Manager II, May 2022 to November 2023
Successfully led and supervised teams of software engineers
specializing in React Native and TypeScript.
Delivered large-scale applications serving millions of users on
time and within budget.
Spearheaded the adoption of innovative technologies and
methodologies, improving efficiency, scalability, and user
engagement.
Demonstrated exceptional leadership and communication skills,
effectively managing cross-functional teams and stakeholders.
Northwest Immigrant Rights Project , Seattle, WA
IT Manager, June 2019 to April 2022
Spearheaded IT and software development projects, significantly
increasing organizational productivity and service accessibility.
Conceptualized, developed, and maintained the organization's
intranet platform, providing employees access to essential
resources and fostering community.
Created bespoke applications to automate administrative tasks
and case management, reducing manual labor by 64% and
improving efficiency.
Successfully transitioned telephony and file storage services
to the cloud, ensuring high availability, security, and smooth
change management.
Managed a comprehensive IT infrastructure, including 180 PCs, 150
phones, and 6 printers across 4 offices.
Provided training and presentations to staff on technology
infrastructure, empowering them to utilize resources
effectively.
Developed and maintained the organization's website and online
technical infrastructure, ensuring accessibility and
performance.
Supervised and mentored volunteers, fostering a collaborative and
productive IT environment.
Office Manager, October 2017 to June 2019
Led logistical operations across four offices during rapid growth
and transition, ensuring seamless workflow and employee
productivity.
Spearheaded implementing a comprehensive IT infrastructure upgrade
program, resulting in enhanced security, improved performance, and
cost savings.
Developed and implemented a centralized support request ticketing
system, streamlining issue resolution and reducing response times
by 250%.
Successfully spearheaded renovations and beautification projects
in shared workspaces, improving employee morale and creating a
more collaborative environment.
Legal Advocate (Children and Youth Advocacy Program), 2016 to
2017
Provided expert legal advocacy and guidance to immigrant youth,
particularly those experiencing poverty and involvement with the
criminal justice system.
Successfully filed a wide range of immigration petitions,
including SIJS, Asylum, U Visa, T Visa, and other special visas,
securing legal protections for survivors of trafficking and crime.
Spearheaded development and implementation of a robust case
management database, streamlining client intake, screening, and
service delivery processes.
Actively participated in community outreach, education, and
development initiatives, promoting awareness of immigration rights
and legal resources.
Conducted comprehensive screenings for immigration relief and
legal assistance, connecting youth with appropriate resources and
support.
Receptionist, February 2015 to February 2016
Developed innovative technology solutions to enhance client
screening, streamline legal staff workflow, and improve service
access.
Effectively screened inquiries and directed callers and visitors
to the appropriate NWIRP units and offices, ensuring seamless
client navigation.
Demonstrated exceptional multitasking and time management skills,
consistently meeting deadlines and handling a high volume of
incoming calls under pressure.
Projects
Quote Archive , 2024
This web application, built using the
Quoteable API , allows users to discover and curate inspiring quotes. Explore a
vast collection of quotes by author or browse randomly generated
wisdom. As a guest, you can save your favorite quotes to a personal
archive. For a more personalized experience, sign up for an account
to access your saved quotes across any device.
View App
Divergent Finance , 2022
Driven by the belief that cryptocurrencies and blockchain technology
will revolutionize finance, art, and governance, I've developed
Divergent Technology, an open-source cryptocurrency/blockchain built
in JavaScript. This project aims to demystify complex concepts like
mining, wallets, and transactions, making them accessible to
everyone. By creating an open-source platform, I hope to empower
individuals to confidently explore the exciting possibilities of
this emerging technology.
View Repo
The Algorithmic Equity Toolkit , 2020
In collaboration with the Critical Platform Studies Group and the
ACLU of Washington. Served as an expert panelist representing
immigrants and activists to help identify government surveillance
and decision-making technologies; make sense of how those
technologies work; and pose questions about their impacts,
effectiveness, and oversight.
Learn More
Queso , 2020
Queso is a streamlined expense management app designed for
simplicity. Forget about linking bank accounts or setting budgets.
Just add your expenses and filter them by day, month, or year,
sorting by date or amount. Queso's intuitive design makes managing
your finances effortless, with no learning curve required. Plus,
your expenses are seamlessly synced across all your devices via your
Google account. Take control of your spending with Queso, the
hassle-free expense manager.
View Repo